All purchases from www.amymariehann.com are automated. You should receive an email with access to your purchase within 15 minutes of placing your order. If you don't see it, please check your bulk, junk, or spam folder, as the email may have been misrouted. To ensure future emails arrive correctly, add amy@amymariehann.com to your address book.

If you still haven't received the email within an hour, there may have been a typo in your email address or a system issue. In that case, please contact us at admin@amymariehann.com for assistance.

You should also be able to access your purchase by logging in to www.amymariehann.com/login. You may need to request an email to set-up your password.

Want to move from monthly to annual, or add on founding member support?

Go to substack.com/settings.

1. Under Subscriptions, click on ADHD + Motherhood.
2. Click “Change” next to Plan.
3. Choose the plan you're switching to and confirm.

Update your payment method:
Go to substack.com/settings.

1. Under Subscriptions, click on ADHD + Motherhood.
2. In the Payment information section, click
3. Edit next to Payment method.
4. Enter your new card and click Save.

Pause instead of canceling

If money's tight for a bit or you just need a break, you don't have to cancel outright. You can pause instead and pick right back up later.

Go to substack.com/settings.

1. Under Subscriptions, click on ADHD + Motherhood.
2. In Account actions, click the link to cancel your paid subscription.
3. On the next page, choose “Pause Subscription” instead, and pick how many months to pause.
4. You'll get a reminder email three days before your subscription starts back up, so nothing charges you by surprise.

Cancel your subscription

Go to substack.com/settings.

1. Under Subscriptions, click on ADHD + Motherhood.
2. In Account actions, click the link to cancel your paid subscription.
3. Select “Cancel Subscription.” You'll keep full access through the end of your current billing period, and you won't be charged again after that. Once the period ends, you'll automatically move to the free list instead of losing access to everything all at once.

Purchases of the Mastering Emotional Regulation, Mastering Mornings + Evenings, Planner, Mastering Dinner Time, 10 Parenting Principles, and Tools + Templates E-book are non-refundable as they are electronic resources and can't be taken back.

There are no refunds on past payments of Master the Mundane. You can cancel your membership at anytime so that you no longer incur future payments. If you have a question around refunds, you can contact admin@amymariehann.com.

If you need to cancel your membership to Master the Mundane, log in to kajabi, click on your account profile and update your account settings.

Cancellation of your Master the Mundane memberships means that you will lose access to the MTM video library, the community page and access to all past and future coaching content.

Chaos to Calm is eligible for a refund within 14 days of your purchase date by emailing admin@amymariehann.com.

If you joined prior to October 2025, you can log in to ThriveCart to update your card information. All information is encrypted and our team cannot access that information. 

If you joined MTM after October 2025, you can log in to kajabi and update your account preferences.

For additional questions, comments or concerns, you can contact Amy directly at amy@amymariehann.com and she or her team will get back to you within 48 hours.