All purchases from www.amymariehann.com are automated. You should receive an email with access to your purchase within 15 minutes of placing your order. If you don't see it, please check your bulk, junk, or spam folder, as the email may have been misrouted. To ensure future emails arrive correctly, add amy@amymariehann.com to your address book.

If you still haven't received the email within an hour, there may have been a typo in your email address or a system issue. In that case, please contact us at admin@amymariehann.com for assistance.

You should also be able to access your purchase by logging in to www.amymariehann.com/login. You may need to request an email to set-up your password.

All the template links are designed for use within Canva. To use them, you must have a Canva account, although a free account is sufficient. If you log in to kajabi to access the templates, there is a video which will show you how to access, edit and print your templates.

If you are new to Canva and would like additional help, there are many YouTube videos available that can show you exactly how to use the service.

All of the template links have been extensively tested. If you have trouble accessing any of them, try using a different browser or clearing your cookies. 

I've also provided a PDF version of the templates if Canva isn't for you. Those come blank so you may still want to reference the Canva templates for examples.

For questions or concerns, please reach out to admin@amymariehann.com

Purchases of the Mastering Emotional Regulation, Mastering Mornings + Evenings, Planner, Mastering Dinner Time, 10 Parenting Principles, and Tools + Templates E-book are non-refundable as they are electronic resources and can't be taken back.

There are no refunds on past payments of Master the Mundane. You can cancel your membership at anytime so that you no longer incur future payments. If you have a question around refunds, you can contact admin@amymariehann.com.

If you need to cancel your membership to Master the Mundane, log in to kajabi, click on your account profile and update your account settings.

Cancellation of your Master the Mundane memberships means that you will lose access to the MTM video library, the community page and access to all past and future coaching content.

If you joined prior to October 2025, you can log in to ThriveCart to update your card information. All information is encrypted and our team cannot access that information. 

If you joined MTM after October 2025, you can log in to kajabi and update your account preferences.

For additional questions, comments or concerns, you can contact Amy directly at amy@amymariehann.com and she or her team will get back to you within 48 hours.